AI should make you more capable, not replace you. I build prompt workflows, reporting systems, and AI processes that give operations teams and business owners a real edge, without losing the human judgment that actually matters.
I don't build theoretical AI systems. I build things that get used every week: prompts, workflows, and reporting tools your team can actually run.
Reusable AI prompt systems built around your specific business process. Not one-off answers, but repeatable workflows your team runs every week.
Turn raw ticket data, case logs, and operational spreadsheets into structured trend summaries and leadership-ready reports using AI.
Define the behavior, inputs, and outputs of a custom AI assistant built around your recurring business process. Full build with documentation.
AI-powered analysis of your support ticket categories, customer sentiment signals, and satisfaction data, with actionable recommendations.
I help you get AI working without exposing sensitive customer or company data. Includes data anonymization guidance and safe workflow design.
Written processes your team can follow for consistent, repeatable AI use. Built for real people, not developers.
Simple, fast, and built around your actual problem, not a generic template.
What's taking too long? What data isn't getting used? What process do you wish was easier? We start there.
I'll tell you exactly what I can build, what it'll take, and whether AI is actually the right tool. No overselling.
Prompts, templates, instructions — everything your team needs to run the process themselves, without depending on me forever.
The deliverable works on its own. I'm available for questions and iterations, but the goal is you don't need me after delivery.
Bufo periglenes · Photo: U.S. Fish & Wildlife Service (Public Domain)
The Golden Toad was one of nature's most remarkable creatures. Brilliant orange, found only in the cloud forests of Costa Rica, it thrived for millions of years. Not because conditions were perfect, but because it adapted brilliantly to its environment.
That's the version of the future we're building toward. Not one where humans are replaced by AI, but one where humans who use AI well outperform everyone who doesn't. The edge goes to the people who adapt.
SupHuman exists to help you be that person. AI that handles the repetitive work so you can do the thinking only humans can do. Workflows that give you leverage. Systems that put you in control, not the other way around.
I'm Jerry Berney. I've spent 12+ years leading support and operations teams and the last two years figuring out how AI actually works in the real world. Not in demos, but in live business environments where things have to get done every Monday morning.
Based in Omaha, NE. I scope honestly, communicate clearly, and don't deliver work I wouldn't use myself.
Not sure if AI can help with what you're dealing with? Tell me anyway. I'll give you an honest answer, and if I can't help, I'll tell you that too.